I have know Kitchens by Clay for at least a decade and have found them to be one of the most professional Kitchen & Bath firms in Naples, Florida.
The enthusiasm to "Do the Right Thing" for their customers is infectious. As a NKBA professional, it is important that professionalism and integrity are at the forefront of the culture of any company.
Kitchens by Clay is one of the most professional Kitchen & Bath design firms I have seen in Florida.
Even though, they do not carry any of my products, as a manufacturers representative, it is always a pleasure to visit professional firms such as Kitchens by Clay.
If I were a Naples consumer, they would be at the top of my list to visit!
- KS, Naples, FL
This was our 3rd and biggest project that KBC did for us. Repeat customers can’t be wrong. The entire staff is wonderful to work with and their design ideas are up to date and creative.
- R. & S. C.
I can’t thank you enough for the beautiful kitchen! It has been a true pleasure working with each of you, Clay, Kelly and Chandra
- BF, Naples, FL
My experience with Clay, and his talented associates, has been nothing short of excellent. The kitchen cabinets he built have the look and feel of fine furniture and the installation was exceptional........even other trade's people have remarked on how fine the installation was. Clay's kitchen redesign took a room and turned it into the centerpiece of modern living, opening the entire center of the house into new, spacious and beautiful living space. I would not hesitate to recommend Clay to anyone looking for true craftsmanship.
- JR, Naples, FL
Gwen was excellent to work with!
- BE, Naples, FL
You have a terrific team of talented people
- EK, Naples, FL
Love the results! Clay was such a help plus he is fun!
- LH, Naples, FL
We have had several very good experiences with Kitchens by Clay, their showroom is organized and easy to work with, their staff is friendly and helpful with good ideas.
The best is that their cabinets always arrive on time and are immediately installed by skilled craftsman. We highly recommend them.
- MV, Naples, FL
Yes, I know the scale is 1-5, with 5 being the best, but every aspect of this job deserves a 10, as you far exceeded even my most optimist expectations about how the job would go and how the finished product would look. I was immensely impressed with every aspect of your work. Congrats to all!!!
- LB, Naples, FL
"I wanted to thank you for a fantastic job. My kitchen is so nice and I appreciate the great design. It is really working out well.
I also was so excited the cabinets came in early. It was amazing because it got us ahead of schedule.
You get an A++ but Kitchens by Clay also get an A++. Maybe you get an A+++. Lol
You are the best. Thank you
Job well done
- S. R. – Naples, FL
5 stars for Service, Knowledge, Ease of doing business, Communication, Quality and Installation Team.
- M. Z.
I have been working with Kitchens By Clay since 2006. The most professional and best team I have worked with in the cabinetry business. The office is well run and promptly respond to any issues. Clay Cox, the owner, is knowledgeable and experienced. He will be by your side from the beginning with layouts to the install's finish. I would highly recommend using Kitchens By Clay on your next cabinetry endeavor, you will not be disappointed.
- MV, Naples, FL
I couldn’t be happier with my new kitchen! You are the best!
- BC, Naples, FL
I love my new bathrooms. Everyone is sooo impressed – I always tell them who is responsible – Kitchens by Clay
- BC, Naples, FL
Thanks everyone! We love our new kitchen.
- BM, Naples, FL
As a building professional, I have been working with Kitchens By Clay for approximately 2 years now and plan to continue to for years to come. My clients and I are always thoroughly pleased with the end results. If you or your client are seeking a true professional and want to end up with an amazing kitchen, you can't go wrong with Kitchens By Clay. It is always a pleasure doing business with them.
- SH, Naples, FL
Extraordinary staff, amazing service and fantastic product. Kelly went out of her way to make sure my kitchen was the most fabulous in all of Naples.
- VT, Naples, FL
My most recent project is my third project handled by KBC. This was our final and most significant undertaking and as expected, they exceeded our expectations. Our project was a collaborative effort that produced an amazing outcome! The kitchen cabinet design and layout receives high accolades and the Master bathroom as well. The KBC team goes above and beyond to meet client expectations and that commitment exists at the design, install and ongoing customer service levels. You will not be disappointed with Team KBC.
- DR, Naples, FL
As a design Professional and my years of practice working with several kitchen companies I have NEVER come across a group of professionals with such talent, meticulous attention and grounded in their knowledge and work ethics! It has been a tremendous privilege to work with Clay and his fantastic family on two very large projects. CLay's playful nature and approachable personality makes working with him a true pleasure. The team works like clock work with Clay running the shop with tenacious precision ! All is done, delivered and installed when promised! no delays no excuses !! Without a doubt the best Kitchen designer and company in all of Southwest Fl. Many thanks Clay and crew for a FLAWLESS execution !
- BCB Decor, Naples, FL
I have never worked with ANY business in my business life or personal life that has been as good at Kitchens By Clay. The entire experience was great from the estimating process to the finish product. He has great people working for him who care about the work they are doing and that is reflected in the final product. His prices are reasonable but the work is truly OUTSTANDING.
- EK, Naples, FL
We had 3 estimates before being blown away with Kitchens by Clay. These people are easy to work with and very knowledgeable and creative. Clay exudes confidence as well as friendliness. We received a work schedule that was adhered to except our kitchen was done a bit early. His general contractor,Jack Lucarelli, went out of his way to make sure things were done in a timely manor. Overall this worked out extremely well.
- Ronald Miller
Kitchens By Clay is the very best in the business. Clay and his team are the one of the most professional companies I have ever worked with. Their work is impeccable and their service is the best. Clay truly listened to my needs and designed my kitchen perfectly. He had great ideas and my husband and I could not be happier with our new kitchen. If you have any hesitation about doing your kitchen remodel - don't be -- you absolutely are in great hands with Kitchen By Clay!
- Carolyn Roth
Needless to say, I am delighted with the high quality of the product and fine workmanship of the installation.
- LL, Naples, FL
From the beginning we had a wonderful experience! Jason's design ideas and his attention to detail solved several workspace and storage issues and left us with a beautiful kitchen! Their attention to detail and follow thru all the way thru the last minor issues was excellent. We highly recommend Kitchens by Clay.
- KV, Naples, FL
News
Contractor Series Part 2 of 6 – Communication
November 4th, 2013
We have found that a majority of our clients come to us as a first timer; not knowing what to expect or where to start in the renovation process. Initially their goal is to be provided with guidance. For us this is where the communication begins, but what should a contractor do next? Is it about touring the showroom; opening and closing doors and drawers while telling you all about the features available or inviting you, the client, to sit and talk about who you are and what you are looking for? To us the latter is more important. There will be plenty of time for the design aspect but having knowledge about the client; knowing the history of their past projects and their needs and desires sets a great foundation to work from.
Equally important is listening. This works wonders. Listening more than talking can create an outcome where some very important items will not be overlooked or misinterpreted. Fully listening will remove assumptions and judgments of how the project should be. Listening also shows respect and understanding that there are multiple participants in the event and everyone’s thoughts, ideas and opinions are important.
A kitchen remodel is a definitive process. Because of years of experience and an established schedule program we have concluded that a kitchen renovation can be a great experience with a happy outcome every time. However, a client may have a different view due to it being a first time process or (hopefully not) a previous experience that didn’t go the way they planned. It is our job to communicate to the client how this will work in a manner they can understand; putting ourselves in their shoes helps.
At times there may be gaps in the process while waiting for products to be received. Consistent contact during this time is extremely important and also an opportunity to connect and reassure that all is going well and the ever important schedule is being followed. Conversation and listening is the key to a successful project.
So if you are ready to talk about your project we are here to listen. Please stop in! Clay Cox
Please E-mail Clay with your questions or comments at clay@kitchensbyclay.com. Be sure to sign up for our e-newsletter at www.kitchensbyclay.com!
