From the beginning we had a wonderful experience! Jason's design ideas and his attention to detail solved several workspace and storage issues and left us with a beautiful kitchen! Their attention to detail and follow thru all the way thru the last minor issues was excellent. We highly recommend Kitchens by Clay.
- KV, Naples, FL
5 stars for Service, Knowledge, Ease of doing business, Communication, Quality and Installation Team.
- M. Z.
I have know Kitchens by Clay for at least a decade and have found them to be one of the most professional Kitchen & Bath firms in Naples, Florida.
The enthusiasm to "Do the Right Thing" for their customers is infectious. As a NKBA professional, it is important that professionalism and integrity are at the forefront of the culture of any company.
Kitchens by Clay is one of the most professional Kitchen & Bath design firms I have seen in Florida.
Even though, they do not carry any of my products, as a manufacturers representative, it is always a pleasure to visit professional firms such as Kitchens by Clay.
If I were a Naples consumer, they would be at the top of my list to visit!
- KS, Naples, FL
We had 3 estimates before being blown away with Kitchens by Clay. These people are easy to work with and very knowledgeable and creative. Clay exudes confidence as well as friendliness. We received a work schedule that was adhered to except our kitchen was done a bit early. His general contractor,Jack Lucarelli, went out of his way to make sure things were done in a timely manor. Overall this worked out extremely well.
- Ronald Miller
We have had several very good experiences with Kitchens by Clay, their showroom is organized and easy to work with, their staff is friendly and helpful with good ideas.
The best is that their cabinets always arrive on time and are immediately installed by skilled craftsman. We highly recommend them.
- MV, Naples, FL
Needless to say, I am delighted with the high quality of the product and fine workmanship of the installation.
- LL, Naples, FL
My most recent project is my third project handled by KBC. This was our final and most significant undertaking and as expected, they exceeded our expectations. Our project was a collaborative effort that produced an amazing outcome! The kitchen cabinet design and layout receives high accolades and the Master bathroom as well. The KBC team goes above and beyond to meet client expectations and that commitment exists at the design, install and ongoing customer service levels. You will not be disappointed with Team KBC.
- DR, Naples, FL
As a building professional, I have been working with Kitchens By Clay for approximately 2 years now and plan to continue to for years to come. My clients and I are always thoroughly pleased with the end results. If you or your client are seeking a true professional and want to end up with an amazing kitchen, you can't go wrong with Kitchens By Clay. It is always a pleasure doing business with them.
- SH, Naples, FL
My experience with Clay, and his talented associates, has been nothing short of excellent. The kitchen cabinets he built have the look and feel of fine furniture and the installation was exceptional........even other trade's people have remarked on how fine the installation was. Clay's kitchen redesign took a room and turned it into the centerpiece of modern living, opening the entire center of the house into new, spacious and beautiful living space. I would not hesitate to recommend Clay to anyone looking for true craftsmanship.
- JR, Naples, FL
Kitchens By Clay is the very best in the business. Clay and his team are the one of the most professional companies I have ever worked with. Their work is impeccable and their service is the best. Clay truly listened to my needs and designed my kitchen perfectly. He had great ideas and my husband and I could not be happier with our new kitchen. If you have any hesitation about doing your kitchen remodel - don't be -- you absolutely are in great hands with Kitchen By Clay!
- Carolyn Roth
Yes, I know the scale is 1-5, with 5 being the best, but every aspect of this job deserves a 10, as you far exceeded even my most optimist expectations about how the job would go and how the finished product would look. I was immensely impressed with every aspect of your work. Congrats to all!!!
- LB, Naples, FL
I have never worked with ANY business in my business life or personal life that has been as good at Kitchens By Clay. The entire experience was great from the estimating process to the finish product. He has great people working for him who care about the work they are doing and that is reflected in the final product. His prices are reasonable but the work is truly OUTSTANDING.
- EK, Naples, FL
I can’t thank you enough for the beautiful kitchen! It has been a true pleasure working with each of you, Clay, Kelly and Chandra
- BF, Naples, FL
"I wanted to thank you for a fantastic job. My kitchen is so nice and I appreciate the great design. It is really working out well.
I also was so excited the cabinets came in early. It was amazing because it got us ahead of schedule.
You get an A++ but Kitchens by Clay also get an A++. Maybe you get an A+++. Lol
You are the best. Thank you
Job well done
- S. R. – Naples, FL
Gwen was excellent to work with!
- BE, Naples, FL
Love the results! Clay was such a help plus he is fun!
- LH, Naples, FL
As a design Professional and my years of practice working with several kitchen companies I have NEVER come across a group of professionals with such talent, meticulous attention and grounded in their knowledge and work ethics! It has been a tremendous privilege to work with Clay and his fantastic family on two very large projects. CLay's playful nature and approachable personality makes working with him a true pleasure. The team works like clock work with Clay running the shop with tenacious precision ! All is done, delivered and installed when promised! no delays no excuses !! Without a doubt the best Kitchen designer and company in all of Southwest Fl. Many thanks Clay and crew for a FLAWLESS execution !
- BCB Decor, Naples, FL
Extraordinary staff, amazing service and fantastic product. Kelly went out of her way to make sure my kitchen was the most fabulous in all of Naples.
- VT, Naples, FL
I love my new bathrooms. Everyone is sooo impressed – I always tell them who is responsible – Kitchens by Clay
- BC, Naples, FL
Thanks everyone! We love our new kitchen.
- BM, Naples, FL
I have been working with Kitchens By Clay since 2006. The most professional and best team I have worked with in the cabinetry business. The office is well run and promptly respond to any issues. Clay Cox, the owner, is knowledgeable and experienced. He will be by your side from the beginning with layouts to the install's finish. I would highly recommend using Kitchens By Clay on your next cabinetry endeavor, you will not be disappointed.
- MV, Naples, FL
I couldn’t be happier with my new kitchen! You are the best!
- BC, Naples, FL
This was our 3rd and biggest project that KBC did for us. Repeat customers can’t be wrong. The entire staff is wonderful to work with and their design ideas are up to date and creative.
- R. & S. C.
You have a terrific team of talented people
- EK, Naples, FL
News
e’ Bella Entrepreneur Corner – May 2010
May 24th, 2010
Ask Clay Cox the key to his successful cabinet business and he’ll give you a one word answer: relationships. He and his wife, Kelly, who’s a managing owner, start by getting to know their customer’s wants and needs so they can
deliver exactly what is expected.
“We create a dialogue so we know what our client’s life is like and what their priorities are,” says Kelly as she sits at a kitchen island in the company’s show room. “We want to help them establish their dream.”
That starts with asking questions: How will the room be used? Does the client entertain often? How frequently do they cook? Kitchens by Clay custom designs each kitchen and bath, offering everything from high-end, handmade custom cabinets to manufactured cabinets at a variety of price points. Kitchens by Clay can also help create outdoor kitchens, home libraries and ofices for new home construction, remodels or corporate clients.
“Every project has several people involved,” explains Clay, who has owned the business for 11 years. “We are experts in cabinetry and because cabinetry is such an integral part of the project, we help customers with the entire process.” That often means referring clients to other businesses and establishing relationships with a cadre of dependable general contractors, plumbers, installers, appliance retailers and interior decorators who are all involved in the process.
“We guide our clients,” says Kelly “We want them to know what happens next, when it will happen and who will do it.”
Clay and Kelly share the belief that excellent customer service is simply the right thing to do. However, they acknowledge that too often people have had negative experiences with contractors who don’t inish the job
on time, or have workers who are less than respectful of an owner’s home. Instead of frustration, the couple’s clients write letters praising the positive experience they’ve had.
“You don’t have to settle for acceptable,” Kelly states. “You should expect a high level of service no matter how much you spend.”
One of the biggest business challenges Clay and Kelly have faced the last few years is the slowing economy. However, that didn’t stop them from moving into a larger showroom in a more retail environment two years ago, and making the most of their extensive experience in remodeling.
“We knew that if people wanted to spend money, they would want it to be with a stable company,” notes Clay. As a result, Kitchens by Clay completed 65 projects in 2009, making it their best year ever. The owners see expansion in their future, and promise to continue their high level of service that always puts the customer first.
